Question 1

Are there specific calls to action (CTAs) to use on a community health center website?

Accepted Answer

Community health centers help support their communities but also need support from their communities. Any action items you want a website visitor to take can be easily included with noticeable CTAs. We recommend adding CTAs for donations, registering for events, joining a cause, or finding services and resources on your community health center website. Common ways to display CTAs are in your website’s notification bar, a website pop-up, a homepage feature, and an individual landing page. For more in-depth tips on the best CTAs to use on your community health center website, read our recent blog here.

Question 2

What should I use to build my community health center website?

Accepted Answer

When designing a website, our team of experienced web designers suggests starting with WordPress. WordPress offers backend customization, which sets it apart from other website-building platforms and helps you construct a visually appealing website for your visitors.

Question 3

Can you provide examples of health center websites that you have created in the past?

Accepted Answer

Boston Health Care for the Homeless Program
BHCHP’s mission is to guarantee fair and dignified access to health care to
individuals and families experiencing homelessness. When redesigning their website,
we organized the structure to include information about the organization, their services, news, events, how to get involved and more. We also featured their patient portal to make it easy to find and allowed users access to the website in ten different languages by integrating Google Translate. View Project.

Codman Square Health Center
Codman Square Health Center is a community-based, outpatient health center and multi-service center located in Dorchester, MA. We provided them with a custom WordPress website design that is ADA compliant. We included a language switcher to make the website accessible to the diverse community that Codman Square Health Center serves. One of our favorite features of this website is a provider directory that makes it easy to search for providers by practice. This feature is especially useful given the fact that Codman Square Health Center staffs more than 300 clinicians! View Project.

Impact Behavioral Health Partners
Impact Behavioral Health Partners has been providing housing and services to adults living with mental illness since 1988 and serves over 450 participants each year! It is essential for visitors to their website to understand what they offer to participants. For this reason, we created detailed and informative program pages explaining what each program entails and eye-catching statistics highlighting the efficacy of each program. View Project.

Question 4

How can we use our community health center website to engage the community?

Accepted Answer

Community engagement can be easily fostered on your website. The best ways we have seen this done are through an events calendar, featuring patient stories and testimonials, including a blog or news section, and showcasing involvement opportunities. WordPress offers website plugins with functionality for website users to add events from your website’s calendar directly to theirs so they won’t miss your upcoming events.

Question 5

Do you have tips for a well-designed website?

Accepted Answer

When building your website, it's important to take a step back and think about your visitors. Develop a plan based on the intentions behind website visitors. Visitors to your community health center website probably want to see how your group is making an effect, learn about services and resources, and make a donation. You can ensure a good user experience and make it easy for website users to find the content they want to see by making these items visible within the main navigation and featuring some on the homepage. If you need help putting your ideas into practice, don't hesitate to reach out to our team of experienced web designers!

Question 6

What features do the best community health center websites have?

Accepted Answer

The best community health center websites have an intuitive main navigation menu, include CTAs to guide website users through the website, and employ the use of filters within services or resources. You should design your main navigation to include what your organization deems the most important content. You can create main pages with subpages to help guide website users through your website content intuitively. A great feature to use on your community health center website is the use of filtering. You can filter services, resources, blogs, press releases, and more to allow a customizable browsing experience. If you are looking for more ideas on the best website features for community health center websites, read our blog here.

Question 7

What should I include in my employee intranet?

Accepted Answer

Many health care organizations create groups based on different departments to allow separate departments to keep their important documents together and to effectively communicate. You can even integrate your intranet with Microsoft 365 to make the platform easy for employees to organize and use. To make your intranet interactive, you can add a message board where members can post updates and you can add a news section to the homepage for employees to submit events.

There are many ways that health center websites leverage employee intranets to improve how they work. Are you interested in adding an employee intranet to your website? Contact our team to learn more.

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